Shipping & Delivery

We know what a pain it is to pay for postage on your goodies, so no matter what the value of your order, here at Glam, we will deliver your dresses anywhere in the world for free!

Our orders are tracked by a tracking number. So whether you choose the free shipping option or courier, we will give you a tracking number as soon as the order is dispatched. This way, you have peace of mind and can track your order online.

Please check the guide below for the approximate delivery time for your order from the time it is dispatched.

USA & Canada

Australia

UK

European Union

Rest of the World

c.10 working days

c.10 working days

c.10 working days

c.10 working days

c.15-20 working days

These delivery times are on average, from the time your order is dispatched and depend on your location as well as other external factors. Because of this and because we rely on external 3rd parties for delivery that we do not have any control over, we are not able guarantee a delivery timeframe with our free shipping.

EXPRESS COURIER

We understand that sometimes a girl just needs her dress in a hurry. If you can’t wait and need your order to arrive sooner, you can pay to have it delivered by express courier. Orders sent by express courier will usually arrive within 7 working days of the parcel being dispatched. But please note, we rely on 3rd parties for logistics and shipping and there may be times when your order may be delayed or held up for reasons beyond our control. We are therefore unable to guarantee this timeframe.

Though we will do everything in our power to ensure that you receive your urgent parcel on time, because we have no control over courier and freight companies or a country’s customs clearance procedures, please understand that should you make your order with express shipping, you do so at your own risk as we are unable to 100% guarantee that it will be delivered by the date you need.

If you need your order delivered urgently, to avoid disappointment, we strongly recommend that you contact us first with details so that we can give you an idea if delivery will be possible by the date required.

All orders shipped by courier are also tracked with a tracking number and we will send you the tracking number in an email once we have received it from our logistics partners.

CUSTOMS AND DELIVERY

In some countries, there may be customs and duty fees charged by the government of the destination country which the buyer is required to pay. The charges vary and we do not have any control over these so if you are concerned about any such potential charges or whether they apply, please contact your country’s customs authorities to get more information.

Please note: If you refuse delivery of the order you made with us, you will have the cost of return shipping as well as any customs/duties/fees charged on the order by your customs authorities as well as ours deducted from your refund.